Womens & Mens Buying Guide

WOMEN’S | MEN’S BUYING GUIDE

Introduction

The NextGen PriceIt Tool  includes suggested prices for Women’s & Men’s jewelry, accessories, footwear and apparel.  It suggests a Max, Mid and Min “Right” SELL price–the price at which an item can be expected to sell within sixty (60) to ninety (90) days, OR provides a rapid online price checker.

THIS BUYING GUIDE covers the considerations involved in deciding What to price i.e., what to purchase or accept on consignment for resale, and where in the Suggested price range to Set the price.   It is a companion to the PRICEIT GUIDE.

The PRICEIT GUIDE–under separate cover– provides suggested prices for over 14,000 brands and 100 categories (types) & subcategories (styles) of items.  The System also tracks Prices by size (juniors, women’s and Plus-size)  Finally, the system provides for price adjustments considering item condition as  discussed in the Where to Set the Price section in this BUYING GUIDE.

The suggested “Max”, “Mid” and “Min” SELL prices are a product of the item Category and brand.; in the case of the PriceIt System (coming soon), suggested prices can be based on description as well. The NextGen Pricing mechanics are relatively simple and are explained in the Pricing System HELP Tab.

But before looking at either, a brief look at the System’s foundation.

The prices suggested by  NextGen for Women’s and Men’s Fashion are based on sales data from a select number of successful resale and consignment shops throughout North America.  In the case of the PriceIt system, suggested prices will be based on vetted input from ALL participating shops, online and off.  Retail prices are checked as well, but only where resale shop pricing data is insufficient or unavailable, and to identify instances where suggested prices and retail prices appear to be out of line.

In the case of most categories and brands,  “right” resale prices can be suggested.  For some categories and brands they cannot.  Specifically:

  • Jewelry categories, both fine and fashion.
  • High-end brands where the price ranges within a category run into the hundreds and thousands–generally too broad, to support the use of averaged prices as suggested prices.

Averages  are rarely suggested for high end brands, users must instead [check] the price(s) of like items online.   Typically, online retail prices are more reliable than online resale prices.  Resale prices for new clothing items  are generally set at 40%+/- of retail,  Resale prices for gently worn/used items are generally set at 33%+/- of retail.

The added To address these challenges, NextGen developed a more exacting online price checking utility that works within the Pricing App/POS System.  Rather than simply pricing by category, the [CheckIt] utility identifies retail and resale prices for item(s) with characteristics matching those of the specific item being priced..  The use of the  [Checkit] price-checking and other utilities are explained  in online Help.  While [Checkit] may be used to check prices for any brand, in the case of the designer brands and other brands with wide-ranging prices, its use is imperative.

Right prices for particular brands also rise and fall over time–mostly fall–and we’re seeing the drops increasing both in frequency and extent.  NextGen’s continued monitoring and analysis of resale sales by category, brand and price has thus proven imperative.

Not that it matters!  The bottom line effect of the market by market difference in the  price levels that can be supported for higher level brands is appearing to be of limited significance.  Why?  As a rule, the brands carried in stores tend to reflect the family income levels of  sellers/consignors and shoppers alike.  It’s a match!  Shoppers short the incomes able to afford the items offered in any given market are relatively few.

While NextGen is able to suggest right prices for most brands.  it is practically impossible to suggest the  “right”  prices for some brands, specifically:

1)  high-end (“designer”) brands.  The retail and corresponding resale price ranges for many, if not most, designer brands are far to wide to reduce to a necessarily-narrow-resale suggested price range.  For instance, retail handbag  and dress prices for the Designer brands can range from under $1,000 to more than $10,000.

2) Brands with widely priced categories.  A small number of lesser brands offer items within some categories sporting prices spanning more than a single suggested price level, some, 3 & even 4 levels. In this case, none of the suggested price sets (max mid min) prices work as they are limited to 1 level.

To address these challenges, NextGen developed a more exacting online price checking utility that works within the Pricing App/POS System.  Rather than simply pricing by category, the [CheckIt] utility identifies retail and resale prices for item(s) with characteristics matching those of the specific item being priced..  The use of the  [Checkit] price-checking and other utilities are explained  in online Help.  While [Checkit] may be used to check prices for any brand, in the case of the designer brands and other brands with wide-ranging prices, its use is imperative.

What to Price

Items accepted for resale or consignment may be in one of three conditions: 1) Unacceptable, politely termed “No Thank you’s”, 2) Acceptable (gently used), and New.

Only those items accepted need to be priced.  Before spending the time to price an item, it makes sense to carefully examine each item, eliminating the no-thank you’s.

No Thank You’s

Screening must be done quickly and carefully—quickly, to save time for the process of pricing, and carefully to avoid time wasted pricing items later found unacceptable.  The screening process for apparel and accessories is different than the screening process for jewelry.  They are discussed separately.

Jewelry

Jewelry is an integral part of women’s fashion and a natural fit for a smart fashion boutique.  Just as it accents an outfit, it accents a store, and can grow to be an important sales and profit center–certainly on a per square foot basis.

As with apparel and accessories, the brand, mark or signature of a piece weighs heavily in its price.  Unlike apparel and accessories, the brand, mark or signature cannot often be seen with the naked eye.  IMPORTANT:  Buy a good jeweler’s loupe.  It should be at least a 10X or higher in power.  Spend time learning how to use it.  It is the most important tool you have to evaluate jewelry.

Jewelry will sometimes carry a brand, mark or signature, sometimes not.  Because jewelry is less often seen and less well known in women’s consignment, more time is devoted to the basics of consigning jewelry than would otherwise be the case.

There are two basic categories of Jewelry:1) Fine and 2) Fashion (costume),

Fine Jewelry

Fine jewelry is well made with precious(e.g. Diamond, Ruby, Emerald, Sapphire) and semi-precious stones (e.g. Garnet, Amethyst, Tourmaline, Topaz, Quartz, Peridot and Opals) and with fine metals like gold, silver and platinum.

Say No Thank You to any piece of fine jewelry that is:

  • badly scratched,
  • missing stones,
  • worn or dirty

OR

  • for which there is no brand or mark from a well-known maker (e.g. David Yurman, John Hardy and Tiffany) that can be easily researched, and for which the consignor is unable to provide:
    • a receipt or
    • appraisal.  NOTE: You may wish to accept what appears to be a very high-end piece, on condition that your jeweler verifies and validates the piece.  You pass the jewelers fee on to the consignor.  Depending upon the complexity of the item, type of stone(s) metal, size and weight; appraisal fees can run to .  Intricate, multi-stone and metal item appraisals can run 1% to 5% of the appraised retail value.[1]

Say No Thank You to any piece of fine jewelry that:

  • is made of gold w/o the carat mark or traces of one, unless you accept it conditionally pending your jeweler’s determination of its weight.

Fashion Jewelry

Fashion jewelry, more commonly known as Costume jewelry is just that…fun and interesting, but not made of fine metals, precious or semi-precious stones.  Still, it can carry some of the same prices as pieces made of fine metals, precious or semi-precious stones, i.e. fine jewelry, and may be sold under the same brand names as fine jewelry.  Chanel is a case in point.  Chanel made jewelry of base metal and paste, synthetic or manufactured stones, priced at hundreds of dollars.  Only recently has Chanel started to make true, fine jewelry.  The same is true of Ralph Lauren.

Two types of jewelry, by and large falling in the Fashion Jewelry Category, are Vintage Jewelry and Artisan Jewelry. As noted below, to be salable, a piece of artisan or vintage jewelry needs an identifiable signature or mark.

If not, you may search for the piece using Google Images.  Enter Images in the Category field and press .  In the search box, describe the signature features of the piece as succinctly as possible and search . Alternately, you may snap a pic of the piece and upload that to the search box.

Vintage:Includes jewelry made between 1920 -1980 representing the recognized style of eras (e.g. Art Nouveau, Art Deco, Retro) during that period.

Say No Thank You to any piece of “vintage” jewelry that:

OR

  • does not have some interesting traits/features that make it appealing or collectible.  Note: there is a lot of vintage jewelry that has no real value…it is just old.  Do not waste your time on these pieces.

Artisan:Art jewelry is created with a variety of materials, not just precious metals and gems and forms a counterbalance to the use of “precious materials” in regular (fine) jewelry  These include wire, sheet metal, granular metals, metal clays, polymer clays, glass rods for bead making, … .

Say No Thank You to any piece of artisan jewelry that is without a mark or signature.
Ask your consignor about the artist.  Take your time and look for identifying marks or the artists’ signature.   Artists often sign their pieces.  This will allow you to search for their name or mark online.

Apparel and Accessories

Say No Thank You  to:

  • Styles more than 2 years old with the exception of designer classic styles.  Bottom line: don’t accept styles you no longer see around town, on TV.  Generally, avoid out-of-production, vintage or vintage style (Retro) apparel.  If vintage brands/styles are accepted, price them on the low-end of the prices at which like pieces are being sold online.
  • Imitations or Fakes.  Do not accept or sell.  Unfortunately, there are an abundance of fake labels, labels quite easy to purchase.  There are some online resources regarding fakes that are worth consulting: Prada, Miu Miu,
  • Hand-sewn and hand-knitted apparel.
  • Items with zippers that don’t work
  • Garments with snags, pulls or holes
  • Items that are soiled or stained. Inspect collars and cuffs and the bottoms, corners and inside linings of purses and bags.
  • Frayed and pilled garments
  • Leather items with cracking (dryness) or any sort of stains, cuts, knicks, … .
  • Shoes and boots with worn heels
  • Items that have a musty odor or tobacco smell.
  • Lingerie, unless New With Tags
  • Swim Suits, unless New With Tags

 Where to Set the Price

Where to set the price within the suggested price range if a function of 1) Condition, Quality, Supply & Demand.

Condition

“New” items–that do not appear to have been worn and typically have tags still attached–are priced at the “Max” suggested price for the applicable category or subcategory.   Alternately, if a price tag is affixed to the item, the item may be priced from 40% to as much as 50% of that price.

All other items sold should be in “Like-new”condition.

Quality

Other properties notwithstanding, items bought outright or taken on consignment for resale must be in excellent (like new) condition.

Brands no longer in production quickly lose their cachet (value).  While a current brand might command a resale price of 30-35% of retail, an old brand  typically realizes 10-20% , … if that.
Note:  NextGen’s suggested prices for past brands reflect this drop with one exception: if NextGen’s surveillance of online resale prices identifies an old brand carrying resale prices at or above the expected percent, the “MAX, MID, MIN” suggested prices as opposed to the “max, mid, min” suggested prices are displayed, effectively inviting the user to check the online prices themselves to inform a pricing decision (see Online Help).  The online resale prices for these brands may range from designer level 1 price levels to prices far below.  

While brand is generally a proxy for quality, there’s no substitute for a hands-on appraisal of an item’s quality.  Consider:  1) the value of the material of which the item is comprised, 2) any embellishments and 3) level of workmanship.

The variety of materials making up today’s apparel and accessories continues to increase.  There has been a notable increase in recent years of synthetics and blends, and the substitution of less expensive for more expensive materials.

There are three (3) principal types of material comprising Women’s apparel and accessories.  They are: Fabric, Fur, and Leather.  Each type exists in a number of forms, the relative value of which can help decide whether the final price should be higher or lower than the suggested price.  Where an item is comprised of more than one type of material, consider the principal material of which it is made, or the material that holds the highest value– i.e. ‘leather’ in the case of a leather coat with fur collar and cuffs.

The signs of material quality to be considered and their effect on pricing are listed below.

Fabric

If the fabric is:

  • Polyester, rayon, flannel, felt, cotton, acrylic, or ramie > lower the price
  • Silk, wool, silkscreens, natural fibers, velvet, tafftetas, Satin, Tartan plaids > elevate the price,
  • Spandex, Lurex, other activewear fabrics, elevate the price
  • Flimsy (thin) compared to items of like material and weave in the Range > lower the price
  • Generous (thick) compared to items of like material and weave in the Range > elevate the price
  • Stiff, harder to the touch compared to items of like material and weave in the Range > lower the price
  • Giving, softer to the touch compared to items of like material and weave in the Range > elevate the price

Fur
If the Fur is:

  • Lynx, Chinchilla or Sable – price the item in the top third of the price sub-range
  • Mink – price the item in the middle third of the price sub-range
  • Raccoon, Beaver or Fox – price the item in the bottom third of the price sub-range
  • Rabbit or Faux – price the item at or near the bottom of the sub-range

Leather
If the hide is:

  • Ostrich, Alligator, Eel, Snake – price the item in the top third of the price sub-range
  • Cow, Deer, Lamb, Pig, Goat AND is soft relative to other items of like leather in the sub-range – price the item at the high end of the middle third of the price sub-range
  • Cow, Deer, Lamb, Pig, Goat BUT hard relative to other items of like leather in the sub-range – price the item in the bottom third of the price sub-range
  • Faux Leather and item not labeled as such, but embossed to resemble alligator, snakeskin, ostrich and other forms of leather – price the item at the bottom of the price sub-range.

Embellishments

that can distinguish and raise or lower the selling price of apparel, shoes and belts and accessories include:

  • Beading – glass more so than plastic
  • Rhinestones – Multi-faceted stones (i.e. Swaroski,…) over Russian Czech stones.
  • Lace Overlay
  • Beautiful Buttons
  • High quality hardware on purses & belts
  • Exquisite Embroidery
  • Extraordinary design & cut
  • Applique work
  • Creative Detail
  • Chain links
  • Shells
  • Tribal figures

Styles

Some styles are more popular and/or pricey than others, e.g. dress pants versus casual, skinny jeans versus straight and boot cut jeans.

Workmanship

Lower the price if any of the following of the following signs of inferior workmanship are found:

  • Apparel where the weave of the fabric, dense or loose, isn’t smooth and consistent.
  • Items with zippers that don’t work smoothly.
  • Uneven, poorly or visibly-sewn hem line
  • Garments with loose buttons; loosely-threaded button holes.
  • Fashion jewelry with stones that are glued-in rather than prong-set.

Label (country & currency)

Raise the price within the applicable price range or sub-range if the Country of Manufacture is one of those listed below–the higher the Country in the list, the higher the price.

1)   Italy

2)   France

3)   England (UK)

4)   Canada

5)   Germany

6)   Sweden

7)   USA

You might also raise the price within the applicable range if the label is current (this year), which may be determined by style and/or label date.

Supply & Demand

In the final analysis, the final price comes down to supply and demand, three aspects in particular: 1) supply/demand imbalances, 2) customer willingness to pay, and 3) consignment period.

Supply/Demand Imbalances

There are some chronic supply/demand imbalances that are common across stores.  These are reflected in NextGen’s suggested price ranges.  Other imbalances are local in nature.  Prices need to be finalized with these in mind.

  • Common supply /demand imbalances.  There are some supply/demand imbalances we find fairly universal, certainly they are common to those in the NextGen database, e.g. the abundant supply of pants and t-shirts and conversely, scarce supply of couture handbags and dresses (on the coasts), jeans and boots (in the mtns) relative to demand.  This drives resale prices in these categories lower or higher than they would be otherwise.  The suggested price ranges and suggested prices reflect these imbalances.
  • Local supply/demand imbalances.  The suggested price ranges do not always reflect local imbalances.  If these imbalances are long-lasting in nature, prices should be adjusted toward the top of the range or sub-range for items in short supply and toward the bottom of the range or sub-range for items in over-supply.  If temporary, sales and expedited markdowns may be used to restore the balance.
  • Willingness/Ability to Pay.  There are limits to what women’s consignment shoppers are willing to pay for used apparel and accessories.  These limits apply largely to the higher end (levels 1-6) brand apparel and accessories: to a lesser extent, to the lesser brand ranges.   These upper limits are reflected in the “max” price figures.  Exceeding these upper limits invites a “no sale”.
  • Local Experience.  While utilizing NextGen’s pricing system will improve pricing, productivity and sales, there is no substitute for local experience in setting a final price at which an item “will sell.”  This is because a lot hinges on local customer taste.  Taste is inescapably personal and tied to the circles in which we run or know.  Factoring taste into the pricing equation is a challenge.  Are the sequined, aqua capris gauche or gorgeous?  Yet, taste is factored in, at least subconsciously, every time we appraise an item for purchase or consignment.

It is a subjective anticipation of customer demand for this particular item? How attractive is it likely to be to our customer base, all considered?  Do we have the opportunity to bump the price a little higher, or do we need to lower it a bit to sell?

  • Trending Brands–There is always more demand for current or trending brands and a corresponding increase in the amount customers are willing to pay for them.  Watch what is advertised in newspapers or in magazines like “Instyle”.

Closing notes:  Considering all of these factors would seemingly take a prohibitive amount of time, time that cannot be afforded considering the margins within which resale and consignment stores must operate.  Fortunately, these factors quickly register with savvy and experienced owners and buyers, and are readily (almost subconsciously)  applied.

Language counts.  Elevate the consumer’s resale experience by using language that supports a business transaction.  Sellers do not give you inventory, they “sell.” You do not take inventory you “buy” or “purchase.” You do not give, you “offer.”
It helps to tell a seller what you are “able” or “not able” to do.  “I am not able to purchase this sweater because while it is wearable and usable, it is not saleable.”  “I am able to “offer” you … for this purchase.” Being “able” or “not able” suggests a higher standard that sets a tone for the transaction.

 

How much are you leaving on the table?

Over the years, NextGen has worked with hundreds of owners, some new and some well established. One of the first tasks is the setting of prices.  While most are content with Nextgen’s standard prices,  others are not or at least are not sure.  The principal reason is the presence of nearby competition.  They want to be price-competitive.

In this case, NextGen provides them with a method for systematically sampling items on competitor racks, and displays( in-store and, most recently, online).  Without exception, franchisee or independent, competitor prices are inconsistent relative to current retail.  This traces primarily to the use of a limited number of category-brand price brackets rendering some prices relatively high and some relatively low, and secondarily to the fact that significant properties of the items are ignored, e.g. composition (cashmere, leather, style… ).

Bottom line, it represents “ball park” pricing, and 1) lost sales associated with over-priced items, and 2)  lost revenue loss associated with under-priced items.
How much are you leaving on the table?

Why not use Consignment POS software with Square?

Why Shouldn’t Consignment and Resale enterprises employ Consignment POS software with Square?

BECAUSE,
on the sales side, Square is superior to ANY Consignment POS software out there.  In other words, most of the Consignment software for which you’re paying, will go unused.

AND
on the Buying side,  the Square Buying Portal is a far less expensive alternative, and one that–unlike the Consignment software– includes NextGen’s widely-used and acclaimed pricing tools (women’s, children’s, men’s and furniture-furnishings) built-in.

IN OTHER WORDS
it amounts to paying for more than is needed and getting less.

Whose shopping for secondhand women’s fashion, where & when

A recent article in Forbes magazine on women’s fashion resale contains some interesting statistics about whose shopping for women’s secondhand fashion, where and when.

  • The most frequent secondhand shopper demographics:

o   women over 65 and between the ages of 18 & 24.

o   Women with incomes over $125,000.

  • Peak shopping time (ThredUP):  9-10pm
  • Average time per visit spent shopping online for retail apparel: nine minutes; resale apparel, 45 minutes.

    The significant projected annual growth of the secondhand apparel industry, about 11%, holds promise.  However, about 80% of this growth is in online as opposed to offline sales.

Do these statistics suggest that brick & mortar resale boutiques need an online presence to survive?

Baby Gear & Toys are a Competitive Advantage for Brick & Mortar Resale Stores

The online resale of children’s apparel continues to grow and draw business away from brick-and-mortar children’s resale shops.  But here’s the good news:  the online resale of children’s baby gear ( strollers, bassinets, pack n Plays…) and toy’s does not.   Herein lies a key to the survival and growth of Children’s resale shops  today: the reselling of toys and baby gear.

Unlike apparel and footwear, the packaging and shipping time and expense associated with the online sale of toys and gear is generally too high to manage profitably.   While there are some local online options, (e.g. Craigslist and social media trading groups), the unknown-stranger dimension of Craigslist buying and selling is a fear for many mom’s, and the reach of the trading groups is limited.

And while gently worn apparel and footwear is certainly a draw to value-conscious mom’s and grandmom’s, add toys and equipment to the mix and expect to see more Dad’s, Granddads and children.   Indeed, given that the demand for resale baby gear generally exceeds supply, a number of children’s stores supported  by NextGen do well renting baby gear as well.

Starting or growing your offering of toys and baby gear is well worth considering to cement your place in the dynamic world of children’s resale.

How can I save … my business?

The resale and consignment business has always been difficult, but the growing competition online is making it even tougher.  In the final analysis, it’s meaning fewer customers and sales.

What’s the answer?  While there is no one answer, one sure answer is to lower your operating costs, become more efficient.  And one sure way to do that is to reduce the amount of time being spent pricing items for resale.  The time spent buying or accepting items on consignment generally accounts for much if not most owner/staff time.

Navigating Google and other online shopping sites, piece by piece, is a voracious time and money eater.  NextGen’s Suggested Pricing and quick online [Checkit] features quickly pay for themselves, grow your profits, and may just save your business.

Automated Price Markdowns—a losing strategy

A common feature of the more established point of sale systems geared for the consignment and resale industry are automatic price markdowns.  Percentage markdowns can be set at pre-determined intervals (e.g. 30, 60, 90 days).   Markdown Tags indicate both the date of the price reduction and the new price. Then, when an item sold, the sales clerk is not required to change the price at the register as any price markdown is recognized when the price tag is scanned.  This means faster sales transactions and improved accuracy.

It also means slower inventory turnover and thus less sales revenue according to NextGen’s limited data to-date and related reports from NextGen clients having moved from automated markdowns to NextGen Pricing,   This has been born out by studies  in the retail sector.

Whether actively promoted or not, if markdowns are near-continuous, regular shoppers become accustomed to the process. This not only increases off-price demand, but also can decrease full-price sales. As some retailers assume ever more aggressive markdown strategies, the net effect is a serious erosion of price and more importantly margin much earlier in the product’s lifecycle. Promotions are one of the reasons commonly given for Kmart’s near demise. It has been estimated that some retailers actually sell less than ten percent of their products at full price – their customers have been trained well. White Paper: Managing Markdowns: Why Prevention Is Better Than The Optimization Cure

Online Price-checking Imperative

NextGen’s value proposition lies typically in the user’s ability to avoid the time and risk involved in setting prices based on retail and resale prices found online.   However, in a few cases online price checking makes sense, and the NextGen System’s [Checkit] function is designed to expedite the process.

  1. Top Brand prices. Designer –brand Children’s and particularly Women’s  apparel, footwear, jewelry and accessories sell for wide-ranging prices, e.g. a child’s fashion boot prices for a Burberry may range from just under $100 to over $600, a women’s handbag from around $200 to more than $2,500.  These ranges are much too large to derive reliable suggested prices.  Using the checkit button to view retail and resale prices for items in the same category, brand and like descriptors(key words ) supports a more well-founded pricing.
  2. The prices for selected equipment and large toys, online and off, can drop sharply for short periods of time—sometimes longer–as retailers use them to drive traffic.  For this reason, even for categories where the system shows suggested prices,  it can be worth a click of the checkit button before committing to a suggested price.
  3. In addition to brand, suggested prices for smaller toys are lumped into categories defined by size, what they are made of(cloth, metal, plastic, …, ), and whether they are electronic. These suggested prices are built for speed.   Using the descriptors(key words) to name or describe a particular toy and the [CheckIt button] permits a more refined pricing referent… time permitting!